Terms & Conditions
Dutch Mill Bulbs Fundraising Terms & Conditions
Fall & Spring Seasons | Effective 2026 | Last Updated: February 2026
Fundraising Organization Terms & Conditions
These Terms & Conditions (“Terms”) govern the relationship between Dutch Mill Bulbs, Inc. (“DMB,” “we,” “us,” or “our”) and any school, organization, club, team, troop, or group (“Fundraising Organization,” “your organization,” or “you”) that registers to conduct a DMB fundraising program. By registering or submitting an order, your organization agrees to be bound by these Terms in their entirety.
DMB is a family-owned business headquartered in Hershey, Pennsylvania, with over 65 years of experience providing quality flower bulb fundraising programs to schools, booster clubs, scout troops, PTOs, and community organizations across 48 states.
1. Program Overview
Dutch Mill Bulbs offers seasonal flower bulb fundraising programs during the Fall and Spring selling seasons. Your organization sells DMB products, primarily flower bulb packages and related garden items, to supporters using DMB-provided brochures and/or the DMB online sales platform. There is no upfront cost to register or participate.
2. Profit Structure — How Your Organization Earns
Standard Profit Rate: 50% of Total Sales
Your organization earns 50% of every dollar sold across all items sold through the DMB brochure program and/or the DMB online sales platform.
Free Shipping Threshold:
To qualify for free shipping, your collective brochure order must include a minimum of 35 items. If your brochure order falls below 35 items, a shipping fee will be assessed and deducted from your profit disbursement, which reduces your effective profit on that order. It is the responsibility of each fundraising group to review the shipping policies and determine whether shipping charges apply to their order and what that fee will be.
Dutch Mill Bulbs Fundraising does not provide individual shipping notifications prior to order processing.
Most organizations comfortably reach 35 items with an organized selling effort.
3. Online Sales & Profit Integration (New for 2026)
When your organization uses both the brochure program and the DMB online store, the following accounting applies:
- Supporters may purchase directly through your organization’s unique DMB online store link during your active fundraising window.
- All online sales profit is automatically calculated and applied as a credit toward the balance your organization owes DMB for your brochure order.
- If your brochure order balance exceeds your online sales profit credit, your organization owes DMB the remaining balance.
- If your online sales profit credit exceeds your brochure order balance, DMB owes your organization the difference, which will be disbursed per Section 5.
Example: Your brochure order balance owed to DMB is $500. Your online sales generated $650 in profit credit. DMB owes your organization $150, disbursed within 30 days of your fundraiser’s close, provided your account is in good standing.
4. Accepted Payment Methods
Your organization may remit payment to DMB using any of the following methods:
- ACH / Bank Transfer (preferred)
- Credit or Debit Card
- Check — payable to Dutch Mill Bulbs (see important note below)
- Purchase Order — subject to prior written approval by DMB
Check Payments: DMB strongly encourages electronic payment (ACH or credit/debit card) for faster processing and accurate record-keeping. If your organization pays by check, payment must be mailed within 30 days of order submission. DMB will not release profit disbursements or process future orders until all outstanding check payments have been received and cleared. DMB reserves the right to discontinue check acceptance in future seasons with reasonable advance notice.
Purchase Orders: Organizations paying via Purchase Order must obtain written approval from DMB prior to order submission. Purchase Orders are subject to net payment terms as agreed in writing.
5. Profit Disbursement Schedule
DMB processes profit disbursements on a bi-weekly batch schedule. Your organization will receive its profit payment within 30 days of the close of your fundraiser, provided all of the following conditions are met:
- Your account has no outstanding balance owed to DMB.
- All check payments have been received and cleared.
- All payment information on file is current and accurate.
- Your organization has fulfilled its obligations under these Terms.
Important: DMB will not disburse profit funds to any organization with an unresolved outstanding balance. If your organization elected to pay by check and the check has not yet been received, your profit disbursement will be held until the balance is resolved. DMB will contact your designated coordinator if there is a delay.
6. Order Submission & Cancellation Policy
Orders Are Final Upon Submission.
Once your organization submits a collective brochure order to DMB, that order cannot be canceled, modified, or reversed. DMB begins processing and fulfillment immediately upon receipt. By submitting an order, your organization accepts full financial responsibility for the total balance due. If extenuating circumstances arise prior to submission, contact DMB immediately. We cannot guarantee accommodations once an order has entered processing.
7. Payment Timelines & Consequences of Non-Payment
Payment is due within 30 days of order submission. Organizations paying by check are expected to mail payment promptly upon submitting their order.
Consequences of Late or Non-Payment:
- DMB reserves the right to suspend or permanently revoke participation in future DMB programs until all outstanding balances are paid in full.
- Profit disbursements will be withheld until the account balance is resolved.
- DMB reserves the right to pursue collection of unpaid balances through appropriate legal or collections channels.
- Repeated late payment may result in a requirement to prepay future orders.
If your organization anticipates difficulty meeting payment timelines, please contact DMB proactively. We are committed to working in good faith, but require advance communication.
8. Profit Calculation Disputes
If your organization believes there is an error in your profit statement or disbursement:
- Submit a written dispute to DMB within 14 days of receiving your profit statement or disbursement.
- Include your organization name, fundraiser season, and a clear description of the discrepancy.
- DMB will review and respond in writing within 10 business days.
Disputes submitted after 30 days of disbursement may not be eligible for correction. DMB’s records are considered the authoritative source for all profit calculations.
9. Organization Responsibility for Order Distribution
Your organization is solely responsible for the accurate and timely distribution of fulfilled orders to your supporters. DMB’s responsibility ends upon delivery of the order to your organization or designated delivery point. Your organization agrees to:
- Distribute all supporter orders promptly upon receipt.
- Communicate delivery timelines to your supporters.
- Handle all supporter complaints or inquiries regarding order distribution.
- Notify DMB immediately if a shipment is missing, damaged, or incomplete upon arrival.
DMB is not responsible for orders that are lost, misplaced, or improperly distributed after delivery to your organization.
10. Credit Card Chargebacks
In the event that a credit or debit card payment results in a chargeback or dispute with the card issuer, your organization will be held responsible for the full amount of the chargeback plus any associated fees charged to DMB by our payment processor. Organizations with unresolved chargebacks will have their account placed on hold and will be ineligible for future DMB programs until the matter is resolved and the balance is paid in full. DMB reserves the right to require prepayment or alternative payment methods from organizations with a history of chargebacks.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Dauphin County, Pennsylvania.
12. Limitation of Liability
To the maximum extent permitted by law, DMB’s total liability to any Fundraising Organization shall not exceed the total amount paid to DMB by that organization in connection with the relevant transaction. DMB is not liable for indirect, incidental, or consequential damages of any kind.
13. Changes to These Terms & Entire Agreement
DMB reserves the right to update these Terms at any time. Updated terms will be posted at www.dutchmillbulbs.com and will be effective for fundraising seasons beginning after the update date. Continued participation constitutes acceptance of the revised terms.
These Terms, along with any program-specific agreements or written communications from DMB, constitute the entire agreement between the parties and supersede all prior understandings or representations.
Supporter Terms & Conditions
These Terms & Conditions apply to individual customers (“Supporters,” “you,” or “your”) who purchase Dutch Mill Bulbs, Inc. products through a fundraising program organized by a registered DMB Fundraising Organization. By completing a purchase, you agree to be bound by these Terms.
Dutch Mill Bulbs, Inc. (“DMB”) is a family-owned business based in Hershey, Pennsylvania, with over 65 years of experience providing premium flower bulb fundraising programs. We are committed to ensuring every supporter receives quality products and dependable service.
1. Your Purchase
When you purchase products through a DMB fundraiser, whether by paper brochure order or through the DMB online store, you are purchasing directly from Dutch Mill Bulbs, Inc. A portion of every purchase supports the fundraising organization you selected. By completing your purchase, you acknowledge that your order is subject to product availability and seasonal shipping schedules.
2. Products & Availability
All DMB products are seasonal flower bulbs, corms, tubers, and bare-root plants. Products are available while supplies last. In the rare event that a product becomes unavailable after your order is placed, DMB will contact you and offer a suitable substitution or a refund for that item only.
3. Shipping & Delivery
DMB ships orders according to the appropriate planting season for your region, ensuring the best possible results. Your items will be delivered at the right time for fall or spring planting.
Brochure orders: Your items will be delivered to your fundraising organization for distribution. Please contact your fundraising organization’s coordinator with questions about pickup or delivery of your order. DMB’s responsibility ends upon delivery to the organization.
Online store orders: Delivery details will be confirmed via your order confirmation email.
4. Replacements and Order Concerns
All sales are final. Because DMB products are living plant material, we are unable to accept returns. All sales are considered final upon order submission.
If you believe you received the wrong item or your order is incomplete, please follow the appropriate process based on how you ordered:
Brochure Orders: Your order was fulfilled through your fundraising organization. Please contact your group coordinator directly within 24 hours of delivery, as they manage order distribution and are best positioned to resolve the issue.
Online Store Orders: Please contact DMB directly at info@dutchmillbulbs.com within 24 hours of delivery. Include your order number, organization name, and a description of the issue.
In all cases, DMB does not issue cash refunds or returns, all eligible concerns are handled through our replacement process. We will do our best to assist you promptly, though resolution timelines may vary depending on the nature of the request.
5. Dutch Mill Bulbs Grow Guarantee
Dutch Mill Bulbs has stood behind every bulb, corm, tuber, and bare-root plant we’ve shipped since 1960. Our full Grow Guarantee is available at www.dutchmillbulbs.com/grow-guarantee. The following terms govern your rights as a Supporter.
What We Guarantee:
- If any item fails to grow during its first growing season when properly planted and cared for according to our instructions, we will replace the same item (if available) or provide a comparable item of equal value (if the original is unavailable).
- The Grow Guarantee is limited to one replacement claim per item, per original purchase. For example, a package of tulips purchased in Fall 2025 may be the subject of one replacement claim only. If a replacement is issued following that claim, no additional replacement claims may be submitted for that same item in any future growing season.
- Because 50% of every sale supports your fundraising organization, DMB provides replacements rather than refunds or returns. Replacements are subject to seasonal availability and may ship during the next appropriate planting season if current inventory is depleted.
Claim Deadlines:
- Fall-planted items: Claims must be submitted by June 30 of the spring following planting.
- Spring-planted items: Claims must be submitted by September 30 of the same year.
- Claims submitted after the applicable deadline will not be eligible for replacement.
What Is NOT Covered:
- Late planting or storage for future seasons.
- Improper storage, handling, planting depth, spacing, soil conditions, watering, or sun exposure.
- Loss due to animals, pests, rot, drought, flooding, freeze damage, or extreme weather.
- Neglect or failure to provide reasonable care.
- Indoor forcing, greenhouse production, hydroponic systems, or experimental growing methods.
- Claims without adequate photo documentation of proper planting and care.
How to Submit a Claim:
Email info@dutchmillbulbs.com with your order number, organization name, planting date and location, description of the issue, and photos of the planting area and affected items. DMB reserves the right to request additional documentation to verify that guarantee conditions were met. For the full claims process, visit our Grow Guarantee page at www.dutchmillbulbs.com.
Seasonal Availability: Replacements are provided when inventory is available. If the original item is no longer in stock, DMB will offer a comparable replacement of equal value from the current season, or shipment during the next appropriate planting season. Please note that the Grow Guarantee is limited to one replacement claim per item, per original purchase. If a replacement has already been issued for an item, no additional claims may be submitted for that same purchase in any future growing season. No cash refunds or returns are issued.
Note: The Grow Guarantee covers replacement product only. DMB is not liable for any consequential damages, including but not limited to landscaping costs, labor, or loss of anticipated aesthetic value.
6. Governing Law & Limitation of Liability
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania. To the maximum extent permitted by law, DMB’s total liability to any Supporter shall not exceed the total amount paid by that Supporter for the relevant order. DMB is not liable for indirect, incidental, or consequential damages of any kind.
7. Changes to These Terms
DMB reserves the right to update these Terms at any time. Updated terms will be posted at www.dutchmillbulbs.com and will be effective for orders placed after the update date. Continued participation constitutes acceptance of the revised terms.