Frequently Asked Questions

1. How much money can a group make by selling flower bulbs?
2. Are there any costs to begin a fundraiser?
3. Can I sell by brochure?
4. How do I submit a brochure order?
5. What methods of payment are accepted?
6. Who do my customers (supporters) make their checks payable to?
7. Can I sell online?
8. When are the profits received from the brochure & online sales?
9. How are the profits received from the online sales?
10. When do the flower bulbs get shipped in the SPRING season?
11. When do the flower bulbs get shipped in the FALL season?
12. How will I know how to plant the flower bulbs?
13. Do I have to make more than one order if I want to support multiple people within the same fundraiser?
14. What tools are available to assist with selling flower bulbs and making this an easy fundraiser?
15. How long can I run the fundraiser?
16. When do orders need to be placed?
17. How do I know when to expect my order?
18. What suggestions can Dutch Mill Bulbs offer for unboxing my order when it arrives?
19. As a leader, how quickly do I need to distribute the flower bulbs to our supporters?
20. Do our online supporters have to pay a shipping fee?
21. Are the online orders shipped directly to the supporters?
22. Where can the flower bulbs be shipped?

Answers…

1. How much money can a group make by selling flower bulbs?

   50% of sales are given to each group.

   As little or as much as you want…some groups earn $1,000’s of dollars each season.

2. Are there any costs to begin a fundraiser?

   There are NO costs to begin your fundraiser with DMB.

   Sign up for free and receive your tools in your DASHBOARD to run a fundraiser.

   • Colorful brochures, order forms
   • Customized URL (link)
   • QR code, available upon request
   • Sample posters that you can edit
3. Can I sell by brochure?

   Yes, as a leader you can easily request FREE colorful brochures each season, complete with order forms, directly from the website.

   • Show the brochures to neighbors, family & friends
   • Tell them WHY you are raising money
   • Ask them for orders
   • Be sure to thank them for their order and support
4. How do I submit a brochure order?

   You can submit your collective brochure order easily on the website when you login to your account and DASHBOARD.

   • Download the "Tally Template" from the correct season and enter each individual order, the preformatted excel spreadsheet will add them together automatically. **This is ONLY a TOOL to get your TOTALS, it is not an order form.
   • Login to your account, go to your Fundraiser Dashboard and click the green box labeled "STEP 1:PLACE YOUR GROUP'S BULB ORDER"
   • Select your season and click SEARCH, then enter your quantities for each item in the boxes on the right side of the screen
   • NOTICE the price will be 50% of the selling price, because you keep your profit right away!
   • Click the red CHECKOUT button to proceed with your order
   • Follow the prompts, including providing the desired shipping address and preferred payment information, to submit your complete order
5. What methods of payment are accepted?
   • Credit cards: Visa, Mastercard & Discover
   • PayPal
   • Purchase Order
   • Check: NO THIRD PARTY CHECKS ACCEPTED
   • Please mail your check to: Dutch Mill Bulbs, Inc, 201B Piper Circle, Annville, PA 17003
   • Payment is expected within 30 days of order being placed to avoid finance charges
6. Who do my customers (supporters) make their checks payable to?

   Dutch Mill Bulbs does NOT accept third party checks (no checks from your customers).

   Please request your supporters make ALL checks payable to your organization ONLY.

7. Can I sell online?

   Yes, Dutch Mill Bulbs offers an online fundraising program!

   • Share your customized URL (link) on your social media platforms, a website and emails to your target supporters such as friends & family who live out-of-town, down the street, or want to send a gift to another living within the 48 contiguous states since we ship for you
   • Your Group's URL remains the same from season to season, so repeat customers can use the same link and QR codes every season
   • Request a QR to use on printed materials to advertise your fundraiser. *Note that there are poster templates available to download and customize on the website.
   • Leaders can monitor online sales throughout the fundraiser as well as view online sales history
8. When are the profits received from the brochure & online sales?

   Your group keeps the profit from brochure sale right away. When you submit your brochure order using STEP 1 in the DASHBOARD, the price is calculated at 50% so you keep the profit up front

   The profit from all online sales will be paid to your group at the conclusion of your fundraiser each season. You can choose to end your fundraiser at any time during the season by clicking on STEP 2: END FUNDRAISER or keep it open throughout the season. If you have an unpaid balance with Dutch Mill Bulbs, it must be paid before the profit check will be processed

9. How are the profits received from the online sales?

   The leader must login to their Dutch Mill Bulbs account, go into their Dashboard and click on STEP 2:END FUNDRAISER. This step will disable your URL and no additional sales will be taken until enabled again in a future season.

   • FIRST, make certain that your brochure order has been submitted.
   • Then, confirm or update how you prefer the profit check be made payable AND the mailing address where it will be mailed
   • Click STEP 2:END FUNDRAISER button and your fundraiser will officially end for the season
   • You will receive an email with the final sale totals for your season as well as your expected profit earned from online sales
   • If you have an unpaid balance with Dutch Mill Bulbs, it must be paid before the profit check will be processed
10. When do the flower bulbs get shipped in the SPRING season?

    In the Spring Season, the flower bulbs get shipped by location with the warmer areas getting shipped in the first of three phases. We always use the FIFO method of shipping, FIRST-IN, FIRST-OUT.

    • Mid-March (around March 15th) shipping begins to the warmest zones in our country
    • Early April (around April 1st) shipping begins to the next warmest zones in our country
    • Mid-April (around April 15th) shipping begins to the coolest zones in our country
    • Orders are shipped in the order they are received, relative to the shipping zone
    • When orders leave our facility, emails are sent with tracking information so the purchaser can track the package and can plan to expect its arrival
11. When do the flower bulbs get shipped in the FALL season?

    In the Fall Season, the flower bulbs get shipped beginning in Mid-September (around September 15th).

    • We always use the FIFO method of shipping, FIRST-IN, FIRST-OUT. Orders are shipped in the order they are received
    • When orders leave our facility, emails are sent with tracking information so the purchaser can track the package and plan to expect its arrival
12. How will I know how to plant the flower bulbs?

    Every package of flower bulbs comes complete with planting instructions directly on the label. See our website for additional information!

13. Do I have to make more than one order if I want to support multiple people within the same fundraiser?

    No, you can place ONE order and include the names of all you are supporting at the checkout area.

    Save money on shipping by placing ONE order to support more than one person within the same fundraiser.

14. What tools are available to assist with selling flower bulbs and making this an easy fundraiser?

    Dutch Mill Bulbs provides a variety of resources to assist with selling our flower bulbs and making this an easy fundraiser!

    • Outstanding customer service, info@dutchmillbulbs.com
    • Colorful brochures with order forms
    • Customized URL (link)
    • QR Code, upon request
    • Poster Templates to download and customize
    • Tally Template to calculate totals quickly & easily (calculation tool only)
    • New website that is user-friendly
15. How long can I run the fundraiser?

    Fundraising with Dutch Mill Bulbs is quite flexible and you can choose your own dates to fundraise within our seasons.

    Most groups fundraise for 3 weeks, some a little more or less; you choose the dates that are right for your group!

16. When do orders need to be placed?

    We recommend placing all orders well before the last day of the season.

    • Spring Season ~ May 31st is the FINAL day to submit an order
    • Fall Season ~ November 30th is the FINAL day to submit an order
17. How do I know when to expect my order?

    When your order leaves our facility, you can expect an email with the tracking information so you can plan for its arrival accordingly. If you have an account, you can check the status of your order at any time.

18. What suggestions can Dutch Mill Bulbs offer for unboxing my order when it arrives?

    For LARGE orders, Dutch Mill Bulbs recommends TWO people work together to unbox the order.

    Please be aware that the items are distinctly marked by several factors on each label; you will see:

    • NAME OF THE PRODUCT
    • ITEM LETTER
    • DIFFERENT COLOR BAND
    • Remove all items from the box(es) and keep like items together (All A's, B's, C's...)
    • Count each item (All A's, B's, C's...)
    • Compare the count to the packing slip included with your order
    • There should be the same number of each item in the package that is listed on the packing slip
    • Recount if necessary
    • Contact Dutch Mill Bulbs within 24 hours with any discrepancy or concerns
19. As a leader, how quickly do I need to distribute the flower bulbs to our supporters?

    You should distribute the flower bulbs within 24-48 hours of receiving them if possible. Doing so will give your supporters the best chance of success with the bulbs.

    Delaying delivery or storing the flower bulbs inside the boxes for too long is not good for flower bulbs/bare root plants & can potentially void the Grow Guarantee.

20. Do our online supporters have to pay a shipping fee?

    Any order with less than 35 items will incur a shipping fee. Most individual orders do not meet that requirement.

    Shipping rates are located on our website under the Shipping Policy.

21. Are the online orders shipped directly to the supporters?

    Yes, all orders are shipped directly to the address entered by your supporter when the order is placed.

    They are shipped in the order we receive them, so no waiting for your main order to be submitted before we ship to your online customers.

    FYI: We can ship flower bulbs to others as GIFTS!

22. Where can the flower bulbs be shipped?

    Dutch Mill Bulbs ships the flower bulbs to the contiguous 48 states.

    We do NOT ship to Alaska, Hawaii, territories, AFO/APO addresses.